Nikki is a strategic leader with 15+ years of experience in the property & casualty insurance and benefits-delivery industry. During her career, she’s affected almost every aspect of the claims management process, working with over 100 different clients, dozens of operations teams, and countless vendors in workers’ compensation, liability, disability, and leave of absence. As a creative architect, writer, and producer, she leverages media to educate and showcase solutions for various stakeholders.